Apr 24, 2019 Putting a face to SMART MART

Putting a face to SMART MART

Welcome to my online shop, my name is Kowus Pelser and I’m the developer and operator of this website.

More about me:
I formally started my IT career back in 2000 in a retail shop in Brits (SB INK COMPUTERS). Over a period of 6years from starting the COMPUTER part of the business to growing the business to a leading IT provider in the town I decided to redirect my career to the corporate world. I’ve been with Dimension Data ever since in various roles from operations to client service management.

With an extensive IT background and my relationships with suppliers over the years, I started this site in 2010 to offer customers direct deals on IT related products. The sites operational model was developed in such a way that it requires minimal administration and that this site can be operated part time without affecting client service.

Some insight into the sites operational model,
I only use a handful of suppliers to offer products to my clients. The interesting thing is that this shop does not stock any items directly so to some extent it’s actually a dropship site. The difference here is that we only make use of local suppliers and don’t ship from China. Just like most dropship sites our stock system is directly integrated with our supplier and automatically removes an item where stock isn’t available. We do however take direct responsibility for the order processing to ensure customer service is in our control, we also process orders based on our suppliers national footprint to ensure prompt delivery where available in region.

The model above gives me the flexibility to offer you exceptional pricing

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